Get Your Game On Ltd Delivery Policy


GYGOL delivers games to local customers for no extra cost at weekends only. This includes to any address in the London Boroughs of Enfield, Haringey or Barnet (including Palmers Green, Bounds Green, Muswell Hill, Crouch End, Southgate, Bowes Park, Wood Green, Enfield Town, Hornsey, Tottenham, High Barnet, East Barnet, Whetstone etc).

GYGOL delivers games to other addresses in London and the UK for the UK delivery charges listed below.

Customers can also collect their games from GYGOL at no extra cost.


Postal delivery

GYGOL aim to dispatch all postal orders within 24 hours of receiving the order.

UK delivery charges

1) Collect your game from GYGOL address

How much? No extra cost. £0.00

How? We will contact you when your order is ready for collection.

When? Usually on the same day as you order your game/when you are ready to collect.

2) Delivered to your door in Enfield, Haringey or Barnet at weekends only (including Palmers Green, Winchmore Hill, Bush Hill Park, Grange Park, Southgate, Bowes Park, Bounds Green, Enfield Town, Hornsey, Crouch End, Wood Green, Tottenham, Muswell Hill, Whetstone, High Barnet etc).

How much? No extra cost. £0.00

How? We will contact you via email to arrange a suitable time to deliver your order

When? At a convenient time on a Saturday or Sunday, when we are available and when you are at home to receive your order.

3) UK Standard Delivery UK Mainland and Channel Islands

How much? £4 or free for orders over £50

How long will it take? Usually 2 - 4 days

4) UK Standard delivery Highlands and Islands and Northern Island

How much? £4 or free for orders over £50

How long will it take? Usually 3 - 5 days

5) UK Express Delivery - UK Mainland and Channel Islands

How much? £10.00 (further details see below)

How long will it take? Next Day delivery - for orders placed on Mon - Thurs. before 1pm. Next day delivery does not include Sundays and is not guaranteed for Saturdays.

6) UK Express Delivery - Highlands and Islands and Northern Island

How much? £15.00 (further details see below)

How long? Usually 2 working days

7) Europe - weighing up to 1KG

How much? £9.50

How long? The Royal Mail aim to deliver in 3 - 5 working days

8) Europe - weighing between 1KG and 2KG

How much? £13.00

How long? The Royal Mail aim to deliver in 3 - 5 working days

Europe includes France, Germany, Italy, Spain, Greece, Scandinavia and Eastern European countries

Further information UK Express Delivery charges

UK Express Delivery - Mainland UK & Channel Islands

Shipping is charged at a flat rate of £10.00.  Express orders will receive priority treatment. Orders received before 1pm should be delivered the next day. If for any reason we are unable to dispatch your order within this timeframe, we will contact you as quickly as possible.

 

UK Express Delivery - Highlands & Islands & Northern Island

Shipping to Scottish Highlands, Scottish Islands, and Northern Ireland is charged at a flat rate of £15.00. Express orders will receive priority. Orders received before 1pm should be delivered within 1-2 days. If for any reason we are unable to dispatch your order within this timeframe, we will contact you as quickly as possible.

 

We will make every effort to ensure your order is packed carefully in order to avoid damage in transit.  Therefore, it is extremely rare for damage of your order to occur.  

Delayed or lost goods

If your goods are subject to delay due to getting misrouted or lost in transit and you incur additional postage charges as a result of this delay, Get Your Game On Ltd will pay for any additional postage costs you may be charged. Please send evidence of these additional charges to Get Your Game On Ltd at sarahtuffs@hotmail.com or to 132 New River Crescent, London, N13 5RJ.

If your goods get lost in transit and you do not receive them, please inform Get Your Game On Ltd as soon as possible. Get Your Game On Ltd will investigate how your goods have been lost with the delivery company and will ensure that replacement goods are sent to your address as soon as possible.

Returning your purchases to Get Your Game On Ltd

Please read our returns policy for further information about returning our products.